Speaker Announcement: Claire Rowland

Claire RowlandWe are very pleased that design researcher and user experience design practitioner, discount Claire Rowland, will be part of our panel for Inspiration / Outspiration: where do ideas come from?

Claire is a Research/Service Design Lead at Fjord and a passionate advocate for user-centred design. She has an academic background in psychology and human-computer interaction and has worked in digital user experience research and interaction design since 1997, for companies such as Razorfish, Flow Interactive and the Press Association.

Her key interest is the role of qualitative research in innovation, to which end she has conducted hundreds of user research sessions, from ethnographic and contextual interviews to photo diary studies, participatory design and user experience/accessibility testing.